General information on data processing

We take the protection of your personal data very seriously.
Your personal data will be treated confidentially and in accordance with the statutory data protection regulations and this privacy policy.
We respect your privacy and comply with the legal requirements for the processing of your data (EU Regulation No. 679/2016 (GDPR), DSG and TKG 2003).
All your data will be processed on this basis.

Categories of personal data

We process the following personal data:

• Name and contact information (e.g. e-mail address, if provided)
• Technical data (e.g. IP address, browser type, access times)
• the data on the payment method and in connection with payments, in particular with EC cards, credit cards and bank cards (if you buy something from us)

Purposes of the processing

• Provision of the website and improvement of the user experience
• Processing of contact requests
• statutory, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes)
• Newsletter dispatch
• Invoice dispatch

Cookies and tracking tools

Our website uses cookies to analyze usage and make it more user-friendly.
These are small text files that are stored on your device.
Some cookies are essential, others require your consent.

Essential

• These cookies are necessary for the website to function correctly.

Optional cookies

• Analytical cookies: Help us to understand how the website is used.
• Marketing cookies: Enable personalized advertising.
  When you first visit the website, a cookie banner is displayed in which you can give your consent or reject cookies.

The legal bases for these data processing processes are

• the fulfillment of our pre-contractual and contractual obligations towards you,
• your consent,
• statutory, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes)
• our legitimate interests (e.g. the improvement of our customer service, including in the area of direct advertising or the protection of our own legal interests).

The duration of the storage of your data

The duration of storage is determined by the duration of our business relationship, the consent you have given and, in addition, by the statutory retention obligations and legal obligations applicable to us.

Recipient of the data

Insofar as this is necessary for the above-mentioned purposes, we will transfer your data to the following recipients:

• external IT service providers, including Google Analytics
• Contractual partners who are called upon to provide services,
• Our tax consultancy firm, if an invoice has been issued

You can revoke this consent at any time.
If you withdraw your consent, we will no longer process your data for the above-mentioned purposes from that point on.
To revoke your consent, please contact our data protection officer.

You can reach us using the following contact details:

You can reach our data protection officer, Monika Kroner, at the following contact details: monika.kroner [at] kroner-realitaeten.com

Notice of legal remedies

As we (also) process the data for direct marketing purposes, you can object to this processing for direct marketing purposes at any time
You are generally entitled to the rights of access, rectification, erasure, restriction, data portability and objection.
Please simply contact us.

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority.
In Austria, the data protection authority is responsible.

CONTACT ADDRESSES

Supervisory authority for compliance with data protection regulations in Austria:
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Phone: +43 1 52 152-0
E: dsb@dsb.gv.at
W: http://www.dsb.gv.at/